1A & 1B Sophia Road · Civic District · District 9· Bencoolen MRT (DT21)
The Collective at One Sophia logo
The Collective at One Sophia, artist’s impression: daytime aerial view over the Civic District and Fort Canning towards the Central Business District, with One Sophia at the rightArtist’s impression

The Collective at One Sophia Privacy Policy

This policy explains how collectiveatonesophia.com.sg, the information website for The Collective at One Sophia, handles personal data sent through its enquiry forms: what is collected, why, for how long, and how to see, correct or withdraw it.

Last updated .

Personal DatThe Collective at One Sophia Website Collects

Personal data is collected only when an enquiry form is submitted. The forms ask for:

  • a name;
  • a mobile number;
  • an email address;
  • optional preferences, such as a bedroom type or a viewing time;
  • any message added to the form.

Reading the project details, the location page or any other page needs no personal details.

How The Collective at One Sophia Enquiry Data Is Used

Details are used to respond to the enquiry about The Collective at One Sophia through the Sales Concierge: sending the e-brochure, floor plans or price list, arranging a showflat appointment, answering a question, or, on request, sending news of the kind listed under latest updates. They are used for no unrelated purpose.

How The Collective at One Sophia Forms Are Processed

Enquiries are checked by Cloudflare Turnstile, recorded securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service; these providers process the details only to deliver the enquiry.

How Long The Collective at One Sophia Enquiry Data Is Kept

Enquiry records are kept for up to 12 months and then deleted automatically. Earlier deletion can be requested at any time.

PDPA Rights on The Collective at One Sophia Website

Under the Personal Data Protection Act 2012, anyone may ask to see the personal data held about them, ask for it to be corrected, or withdraw consent to its use. Requests sent to sales@collectiveatonesophia.com.sg are handled within a reasonable time, and once consent is withdrawn the Sales Concierge stops all contact about The Collective at One Sophia.

Cookies on The Collective at One Sophia Website

The site sets no advertising or tracking cookies. Cloudflare, which serves the site, may set strictly necessary security cookies, for example to protect the forms from automated abuse; these do not identify anyone by name.

When a page is viewed, the site logs the visitor’s IP address, approximate location, network provider, browser type and the pages viewed, to measure traffic and protect the site from abuse; these records are kept for 90 days and then deleted automatically.

The Collective at One Sophia Enquiry Data Is Never Sold

Personal data submitted through this site is never sold, rented or traded.

Updates to The Collective at One Sophia Privacy Policy

This policy may be revised, and the date above shows the current version. Questions can be sent to sales@collectiveatonesophia.com.sg or through the contact page.